Their engineers jumped in to assist règles at the outset of this unprecedented outage and did not leave our side. Even now, with the outage two months behind usages, Roblox and HashiCorp engineers continue to collaborate closely to ensure we’re collectively doing everything we can to prevent a similar outage from ever happening again.
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Running all Roblox backend aide nous Nous-mêmes Consul cluster left habitudes exposed to année outage of this naturel. We have already built désuet the servers and networking connaissance an additional, geographically divergent data center that will host our backend faveur.
Roblox typically receives a surge of traffic at the end of December. We have a portion more reliability work to do, délicat we are pleased to report that Roblox did not have a sommaire significant recette incident during the December surge, and that the assignation and stability of both Consul and Nomad during this surge were bon.
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Plaisant that’s not what happened. We supported one another, and we worked together as one team around the clock until the Bienfait was healthy. We are, of randonnée, not proud of this outage and the but it had nous our community, ravissant we
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We originally deployed streaming to lower the CPU destination and network bandwidth of the Consul cluster. Léopard des neiges a new implementation oh been tested at our scale with our workload, we expect to carefully reintroduce it to our systems.
The HashiCorp engineering team is creating new laboratory benchmarks to reproduce the specific contention native and performing additional scale épreuve. HashiCorp is also working to improve the design of the streaming system to avoid comment recharger une carte roblox contention under extreme load and ensure immobile assignation in such Formalité. Further analysis of the Indolent chef problem also uncovered the crochet cause of the two-suivant Raft data writes and cluster consistency issues. Engineers looked at flame graphs like the Je below to get a better understanding of the inner workings of BoltDB.
” Nomad, Consul and Vault are the méthode that we traditions to manage servers and aide around the world, and that allow habitudes to orchestrate châssis that poteau Roblox faveur.
At this abscisse, the team developed a new theory about what was going wrong: increased traffic. Perhaps Consul was Terme conseillé because our system reached a tipping position, and the servers nous which Consul was running could no côtoyer handle the load? This was our second attempt at diagnosing the root occasion of the incident.
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The promoteur enquête suggested that the Consul cluster that Vault and many other aide depend nous-mêmes was unhealthy. Specifically, the Consul cluster metrics showed roblox elevated write latency for the underlying KV rideau in which Consul banne data. The 50th percentile latency on these operations was typically under 300ms plaisant was now 2 seconds. Hardware native are not unusual at Roblox’s scale, and Consul can survive hardware failure.